Social and environmental issues vary across geographic communities – some prioritize poverty alleviation, while others face greater climate risks. Despite corporations operating across diverse local communities (e.g., cities), stakeholder strategy research often ignores this spatial variation. Further, many corporations apply standardized approaches from headquarters to leverage competencies, maintain coherence, and reduce costs despite the potential value of tailoring locally. This raises two questions: Is “going local” worth it, and when should corporations tailor engagement towards local issues versus apply standard approaches? I examine local issue adaptation (LIA), reflecting whether a corporation’s engagement is perceived to address a geographic community’s pressing social and environmental issues. Using a novel dataset of corporate operations, media coverage, and issue engagement across US cities, I find that LIA associates with more positive local sentiment, which translates into higher local sales. Findings also suggest that corporations perceived as deliberately adapting to local issues experience more positive sentiment where issue landscapes diverge from national patterns, while standardized approaches can suffice elsewhere. Supplementary analyses examine LIA’s antecedents and, separately, help validate local stakeholder reciprocity as a core mechanism underlying LIA’s effectiveness. This study contributes to stakeholder strategy by demonstrating the importance of local issue variation, revealing when LIA creates value.
