Yuhao Fan
- Doctoral Student
Contact Information
- Primary Email:
yuhaofan@wharton.upenn.edu - Office Phone:
(215) 573-0538 - Office Fax Phone:
(215) 898-2534
- office Address:
727.1 Jon M. Hunstman Hall
3730 Walnut Street
University of Pennsylvania
Philadelphia, PA 19104
Research Interests: Customer Lifetime Value, digital marketing, Pricing
Activity
In the News
Can AI Fix What’s Wrong With Customer Service?Wharton’s Christian Terwiesch talks about the tension between human and AI-powered customer service and why there’s a trade-off between cost and quality.…Read More
Knowledge @ Wharton - 2025/07/15